Transforms customer support with data-driven insights, empowering teams to deliver exceptional service from any location.
Channels delivers a robust suite of customer support tools, including data-driven helplines, two-way SMS messaging, and international phone numbers for global reach. Their platform integrates seamlessly with major business tools like Zendesk, Pipedrive, and Shopify, enabling businesses to maintain high-quality customer interactions. The solution specifically addresses eCommerce cart abandonment and remote work challenges, helping teams provide immediate assistance through web widgets and virtual phone systems.
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